Unified Communications (UC) refers to a framework that integrates various communication and collaboration tools and technologies into a single platform or system.
It aims to streamline and unify different modes of communication, such as :
- Microsoft Teams
- Cisco Webex
- CUCM (Cisco Unified Communications Manager)
- Slack
- Zoom
- Google Workspace (formerly G Suite)
- RingCentral
- Avaya Spaces
- Mitel
At Lamstechnology, the goal of unified communications is to simplify and enhance communication processes, reduce costs, improve productivity, and provide a seamless and consistent user experience across different communication channels. It enables individuals and organizations to connect and collaborate effectively, regardless of their physical location or the devices they are using.